Shipping & Returns - DeoX Customs

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Shipping & Returns

Returns
All parts sold by DeoX Customs are sold on an as is basis, the only warranties applying to these parts are those that may be offered by the manufacturer as limited warranties. Not all parts will fit perfect or perform as desired. This is the nature of aftermarket accessories and parts. We get the best product available (based on personal/customer experience, reputation, etc DeoX Customs hereby expressly disclaims all warranties either expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose and neither assumes, nor authorizes any other person(s) to assume for it any liability in connection with the sale of these parts. The buyer shall not be entitled to recover from DeoX Customs any consequential damages, damages to property, damages for loss of use, loss of time, loss of profit, loss of income, any costs of modification/installation, or any other incidental or secondary damages. Parts are aftermarket and are intended for of road use only. Please check your local laws and research the parts you wish to purchase to insure they are the correct items you want to purchase.

Any cancellations and returns are subject to a 20% restocking fee. We offer only exchanges in the event of defective items. Defective items may be returned for replacement subject to the above BOLD lettering within 21 days and the following restrictions:

All products must be returned in original condition including packaging, documentation, warranty cards, instructions, and hardware.

Most lighting and performance products require professional installation to function properly. This can avoid any problems that can often be found with an inexperienced installer of aftermarket products. Installation of items, done improperly, cannot be returned. Additionally, returning an item because one doesn't know how to personally install it themselves will result in restocking fees and loss of s/h fees. The allowance of a return assumes the item is/was not installed, used, or broken.

Clearance Items: These are products that have discounted due to discontinuation, overstock, or limited promotion. These items are not eligible for refund. Customer may receive store credit if no exchange is available. Customer is responsible for returning products frieght pre-paid and must cover return cost of the exchange.

Shipping
Inspect your parcel carefully before signing for the package. Please note any irregularities or damage on the freight receipt. If the package is in good condition, open it immediately and check for hidden damages. If damages are found, please notify shipping company and DeoX Customs immediately. We must be notified within 24 hours. KEEP ALL PACKAGING, INCLUDING SHIPPING CARTON. DO NOT return damaged items without prior approval.

All information submitted to us is private. We do not rent, sell, distribute information to anyone. We respect your privacy.

All Prices are subject to change without notice. If there is a price variance, will notify you prior to shipping.

Some items illustrated are illegal on the road, unless specifically stated to be DOT/SAE approved. Those items are only intends for static display vehicles or for off-road racing vehicles. Items are advised to be used only in closed circuit. Public road and Highway uses are strictly prohibited. Please check local laws for applicability.
DeoX Customs is not responsible for any typographical errors on the description or pricing of products. Due to the large amount of products and frequency of new incoming products, typographical errors can occur. We reserve the right to change price or make corrections without notice.